An office project does not end when the keys are handed over. A space is judged on real use, once people have lived in it for a few months and habits have settled. That is why our method does not stop at sign-off: it includes a return to the data after some time has passed.
The service check, at one year
Around twelve months after people move into the new space, we propose a service check: we rerun the survey on the typical day and measure the real occupancy of the different areas, then compare the results with the model planned during the design phase. It reveals what works as expected, what is used less than anticipated and what the organisation has changed in the meantime.
Post-fit-out services
The service check gives rise to targeted actions: the fine-tuning of the work settings that are not delivering, the adaptation of an area to a need that has emerged, small corrections that keep the space aligned with how the company works today. An office is a living system: it grows and changes with the people who use it.
Closing the data loop
Measuring before and after is what makes the method verifiable. The initial survey captures how people work; the service check measures whether the space has kept its promise, and by how much. It is a figure that stays with the company, useful also for future choices, from the spaces to the growth of the headcount.
One point of contact, over time
When ARCHIlabs designs and builds with the design & build formula, it stays alongside the client even after handover. The same team that read the data, designed and built the space follows its settling, with direct knowledge of every choice made.
Handover is the moment when the space begins to speak. We come back to measure it.