We design the spaces that make a new way of working possible.

It all starts from data: we measure how people really work. Through interviews and surveys we capture the "typical day" of each person – how much collaboration and of what kind, how much focus, how much learning – together with goals, organisational model and growth prospects. We surface both the stated needs and the latent ones, those no one declares but that space must accommodate all the same.

We report the results back to management: it is the discussion around the data that turns "how we work" into "how we'd like to work". In parallel, we assess space efficiency with the BOMA standard, the objective basis of the project.

We develop and share solutions that meet the stated needs, proposing the most suitable environments. The first draft is a distributive macro-layout that holds all the essential elements. We compare several hypotheses – the scenarios, from the most conservative to the most visionary – to choose with the client the strategy closest to their goals, in relation to needs, time and cost.

From the data gathered we define the most suitable work settings: the ingredients of space planning. For each activity – collaborating, focusing, exchanging informally – we identify the support areas that make it possible, including those that seem superfluous and are in fact decisive. Each area is sized on how the company really works: the same measure that governs the desk-sharing ratio and makes places genuinely used.

The distributive layout is the first design synthesis: workstations, support areas, common areas. Space is never neutral – it enables or hinders people's behaviour: that is why environments are shaped around their different functions – collaboration, focus, privacy, social life, representation – and arranged to give form to the way people work. Once shared and approved, the layout becomes the guiding document of the design.

On the basis of the space planning we develop the interior design, defining colours, materials and finishes for loose and fixed furniture. We work on surfaces, volumes, light and acoustics – with attention to the presence of greenery too – because they affect the wellbeing and focus of those who live the space, down to a detailed definition of the project.

We define the building-services aspects – lighting, climate, air quality, acoustics – consistently with space planning and interior design: they are the invisible details that decide whether a space works, because they affect people's comfort, health and focus every day. When the project calls for it, we integrate energy-efficiency and sustainability criteria, up to space certification, for healthier environments with lower running costs. We develop the detailed services design and the procedures for the necessary building permits.

During implementation we manage the art direction and supervise delivery. With a consolidated multidisciplinary team – architects, mechanical and electrical engineers, urban planners – we also handle general works supervision, specialist site management, testing and administrative matters, keeping the approved project and what is actually built consistent.

When the client chooses to, we follow the project through to completion with a design & build approach: a single point of contact from drawing to site. We select suppliers on objective criteria – technical, operational and relational – and work transparently, on an open-book basis, so the client sees how the cost is built up and keeps control over time and quality.